Replacing an aging condo intercom affects every resident, visitor, delivery, and service call. Pro Video Security helps Chicago condominium associations and property managers plan and install a building entry system that fits the property, the residents, and the existing infrastructure.
When is it time to replace an intercom?
A replacement may make sense when the lobby panel fails repeatedly, residents cannot reliably hear or see visitors, replacement parts are hard to find, or the association wants a better way to manage entry. We can inspect the existing equipment and wiring before recommending repair or a full replacement.
Choose how residents answer visitors
- In-unit audio: Residents speak with visitors at a station inside the condo. Existing wiring may be reusable if it passes inspection.
- In-unit video: Residents can see and speak with visitors at a new indoor station. This typically calls for compatible lobby and in-unit equipment.
- Phone or app-based entry: Calls can reach a resident’s phone or mobile app, depending on the system. This may reduce the need for in-unit stations, but connectivity, resident preferences, and any ongoing service costs need to be reviewed.
We discuss access for residents who prefer a landline or do not use a smartphone, as well as how guests, deliveries, and maintenance staff will enter the building. Features and recurring charges depend on the equipment and service selected.
What our replacement review covers
- Existing system: Lobby panel, unit stations, door hardware, power, and the condition of available wiring.
- Building needs: Number of units, entrances, resident call preferences, accessibility needs, and how the association manages credentials and move-ins.
- Options and scope: Repair versus replacement, audio or video, phone or app calling, network requirements, and any subscription or telecom charges.
- Installation plan: Equipment locations, resident coordination, testing, and training for the person who will manage the system.
Plan a condo intercom replacement
Tell us the building address, number of units and entrances, the current intercom make or model if known, and the problems residents are experiencing. Photos of the lobby panel and an in-unit station are helpful. We can discuss the practical options and prepare a proposal for your association.
Request an intercom consultation or call (773) 529-2779. You can also reach us at service@provideosecurity.com.
Looking for service on another type of property? See our intercom installation and repair services.